Last Updated: June 2026
Welcome to Healing Thyme Herbal. These Terms & Conditions govern your use of healingthyme.co.uk and any consultations, treatments, products, or services provided by Healing Thyme Herbal.
By using this website or booking a consultation, you agree to these Terms & Conditions.
1. About Healing Thyme Herbal
Healing Thyme Herbal provides herbal medicine consultations, naturopathic guidance, lifestyle recommendations, and related wellness services.
Contact Information:
Healing Thyme Herbal
Hampshire, United Kingdom
Email: hello@sue-botanica.co.uk
Phone: +44 (0)1234 567 890
Website: healingthyme.co.uk
2. Website Use
By using this website, you agree to:
- Use the website lawfully.
- Not misuse or interfere with website functionality.
- Not attempt unauthorized access to website systems.
- Not upload malicious software or harmful content.
We reserve the right to suspend or restrict access where misuse is identified.
3. Professional Services
Healing Thyme Herbal provides:
- Herbal medicine consultations
- Naturopathic advice
- Lifestyle recommendations
- Nutritional guidance
- Herbal prescriptions where appropriate
- Follow-up consultations
Services are intended to support wellbeing and are tailored to the individual.
4. Consultations
Initial Consultation
An initial consultation typically lasts between 90 minutes and 2 hours depending on individual circumstances.
The consultation may include:
- Health history review
- Lifestyle assessment
- Discussion of symptoms
- Herbal medicine recommendations
- Naturopathic advice
- Supplement recommendations
- Bach Flower remedies
- Other relevant wellness guidance
Certain assessments may include:
- Tongue observation
- Pulse assessment
- Blood pressure assessment
- General observations
- Physical examination (with consent)
Not all assessments are suitable for online consultations.
Follow-Up Consultations
Follow-up consultations generally last 30–45 minutes.
These sessions may include:
- Progress review
- Treatment plan adjustments
- Updated recommendations
- Prescription review
- Ongoing support
5. Fees and Pricing
Current consultation fees include:
Initial Consultation
£76
Follow-Up Consultation
£38
Herbal Prescriptions
Approximately £11 per 100ml
Prescription costs vary according to individual requirements and are charged separately unless otherwise stated.
Prices may be updated at any time without prior notice.
6. Payment
Payment may be required:
- At the time of booking
- Before consultation
- Immediately after consultation
Accepted payment methods will be communicated during the booking process.
Failure to make payment may result in cancellation of services.
7. Cancellations and Missed Appointments
If you need to cancel or reschedule an appointment, please provide as much notice as possible.
We reserve the right to charge for:
- Late cancellations
- Missed appointments
- Repeated rescheduling
Where possible, reasonable flexibility will be offered.
8. Herbal Prescriptions
Herbal prescriptions are prepared specifically for individual clients based on consultation findings.
Prescriptions may include:
- Herbal tinctures
- Herbal teas
- Herbal powders
- Bach Flower remedies
- Nutritional recommendations
Clients should:
- Follow dosage instructions carefully.
- Inform us of any medications they are taking.
- Inform us of allergies or known sensitivities.
- Notify us of pregnancy, breastfeeding, or medical conditions.
9. Medical Disclaimer
Healing Thyme Herbal services are intended to support health and wellbeing.
Our services are not a substitute for emergency medical treatment, diagnosis, or advice from a qualified medical doctor.
You should always seek immediate medical attention for:
- Medical emergencies
- Serious symptoms
- Sudden deterioration of health
Clients remain responsible for decisions regarding their healthcare.
10. No Guarantee of Results
Every individual responds differently to herbal medicine and wellness support.
We do not guarantee:
- Specific outcomes
- Cure of any condition
- Improvement within a specific timeframe
Results vary according to individual health circumstances, lifestyle factors, and treatment adherence.
11. Client Responsibilities
Clients agree to:
- Provide accurate information.
- Disclose relevant medical conditions.
- Inform us about medications and supplements.
- Follow treatment recommendations responsibly.
- Contact appropriate healthcare providers when necessary.
Failure to provide accurate information may affect treatment recommendations.
12. Online Consultations
Where consultations are conducted remotely:
- A stable internet connection is the client’s responsibility.
- Certain assessments may not be possible.
- Consultation quality may be affected by technical issues.
Reasonable efforts will be made to complete appointments successfully.
13. Intellectual Property
All website content including:
- Text
- Graphics
- Logos
- Images
- Branding
- Documents
remains the property of Healing Thyme Herbal unless otherwise stated.
Content may not be copied, reproduced, distributed, or used commercially without written permission.
14. Limitation of Liability
To the fullest extent permitted by law, Healing Thyme Herbal shall not be liable for:
- Indirect losses
- Consequential damages
- Loss of income
- Business interruption
- Website downtime
- Reliance upon website information
Nothing in these Terms excludes liability where exclusion would be unlawful.
15. Website Content
Information provided on this website is for educational and informational purposes only.
While reasonable care is taken to ensure accuracy:
- Information may change over time.
- Errors may occasionally occur.
- Content should not replace professional medical advice.
16. Third-Party Links
This website may contain links to external websites.
We are not responsible for:
- Third-party content
- Third-party privacy practices
- Products or services offered by third parties
Accessing third-party websites is done at your own risk.
17. Privacy
Your use of this website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how personal information is collected, used, and protected.
18. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time.
Updated versions will be posted on this page with a revised effective date.
Continued use of the website constitutes acceptance of any updates.
19. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
20. Contact Information
If you have any questions regarding these Terms & Conditions, please contact:
Healing Thyme Herbal
Hampshire, United Kingdom
Email: hello@sue-botanica.co.uk
Phone: +44 (0)1234 567 890
Website: healingthyme.co.uk
